Last updated on 5 November

New national COVID-19 restrictions have come into force across England, from 5 November to 2 December. These replace the Tier 3 restrictions in St Helens Borough.

Here are some answers to frequently asked questions about the new measures. We will continue to update these in response to your queries but if your question isn’t answered, you can also read the government guidance.


What do I do if I show symptoms?

If you are experiencing symptoms of COVID-19, you should stay at home and begin to self-isolate for 10 days from when your symptoms start. You should arrange a test as soon as possible: ask for a coronavirus test online or call 119. Please read our frequently asked questions about testing.

Symptoms include:

  • A high temperature (37.8 degrees and above)
  • A new, continuous cough
  • A loss or change to your sense of smell or taste.

You can opt for a home test kit or to book an appointment at the Haydock Park Racecourse regional testing centre, which is open seven days a week, from 10am to 4pm.

Mobile testing units are used for short periods on varying dates within the borough, which we will publicise in advance.

If your test result is positive, you must self-isolate for a minimum of 10 days. Your household and your support bubble must self-isolate for 14 days. Anyone who develops symptoms in this time must arrange to take a test.

Following a positive test result, you will be contacted by the NHS test and trace service, who will ask you for information about who you have seen in the past 14 days. 

Other updates

Please read our COVID-19 response privacy policy, which explains how we will collect, use and protect personal data specifically with regard to the Coronavirus (COVID-19) pandemic.

‪The government’s guidance for working safely during COVID-19 has been updated.‬ Business owners should complete risk assessments and clean more often, while recording customers’ details for NHS Test and Trace is now enforced in law.

Face coverings are required by law to be worn in public indoor settings such as cinemas, libraries, hairdressers, museums, places of worship and public areas in hotels.

Here’s everything you need to know about face coverings, including how to make your own.

Here is some information if you have been shielding because you’re clinically extremely vulnerable to COVID-19, on how the government’s pausing of the programme will affect you.

If you need help during the outbreak, or can volunteer to help, please contact St Helens Together on 01744 676767.